alongrailTasks
How it worksStep-by-step guidesWritten guides to everyday software tasksYour screenWhat Alongrail sees, and what it keepsHelp
Pricing
Start a task
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Tasks
How it worksStep-by-step guidesWritten guides to everyday software tasksYour screenWhat Alongrail sees, and what it keepsHelp
Pricing

Tasks help

Short articles on starting a task, what to share, and how tasks are counted.

Getting started

Start a task

Describe what you want to get done, and check what Alongrail understood before you share your screen.

Can walk you through it

What to share, and what not to show

Choosing a tab, a window or your entire screen, and keeping passwords private.

In a task

What happens in a task session

The panel, stopping sharing, and how a task ends.

Carry on with a saved goal

Pick up a goal you saved, from your account, at the screen before you share.

Can walk you through it

Tasks and packs

How tasks are counted and given back

Free tasks, packs, and when a task is returned to you.

Buy more tasks

Where to buy a pack of 25 tasks, and what happens after.

When something goes wrong

If the sign-in email doesn’t arrive

What to try when the sign-in email is slow or missing, and how to sign in with its code instead.

When sharing doesn’t start or you’re on a phone

What you need to run a task, and what happens on a phone.

Your account

Turn off emails or delete your account

Which emails you can turn off, and how to delete your account.

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