All tasks help

When sharing doesn’t start or you’re on a phone

What you need to run a task, and what happens on a phone.

On a phone or tablet

You can describe your goal and sign in on a phone. Sharing needs Chrome or Edge on a laptop or desktop, so the page says “Not on this device”. Your goal is saved to your account: open Account on your computer, and it’s waiting under “Carry on”.

On a computer

Use Chrome or Edge. On a Mac, macOS asks once for screen-recording permission; if the shared screen comes through black, switch on Chrome in System Settings → Privacy and Security → Screen Recording, then quit Chrome completely and reopen it.

If no picker appears at all, your browser or your workplace may be blocking screen sharing.

Write to us

If something here doesn’t match what you see, please write to hello@alongrail.com. A person reads every message.