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Make an order form in Google Forms (2026)

6 min read

What you’ll have at the end

An order form made in Google Forms and published, with a title, a short description, and questions for the customer's name, phone number or email address, the item they'd like, the quantity, and their delivery address. The answers you need are marked required. You'll have the form's link copied, ready to send to customers.

Before you start

You’ll need

  • A Google Account
  • A computer
  • A list of the items customers can order
  • A few sentences on how you deliver and how customers will pay you

What it costs. Google's Forms help pages don't list a charge for creating or publishing a form.

Please use a computer and have your Google Account ready.

Please have ready a list of the items customers can order, and a few sentences on how you deliver and how customers will pay you. These go in the form's description.

This guide doesn't cover taking payment. The Google Forms help pages this guide is written from don't describe collecting payment in a form, so please arrange payment separately.

Google says that before customers can open your form, you need to publish it. If the form is unpublished, people with the link can't open it. This guide ends once the published form's link is copied.

Steps

  1. 1. Open Google Forms

    On a computer, go to forms.google.com and sign in with your Google Account.

  2. 2. Click Blank form

    Click Blank form. A new form opens.

  3. 3. Name your form

    Click the form's title at the top and type a name, such as your business name and "Order form".

  4. 4. Add a description

    Click the description area under the title. Type a few sentences on what you sell, how you deliver, and how customers will pay you.

  5. 5. Add a question for the customer's name

    On the right, click Add (Google's help also calls this Add question). To the right of the question title, choose Short answer. Click the question title and type "Your name". Turn on Required.

    If your new form already shows an empty question, you can use it for this one instead of clicking Add.

  6. 6. Add a question for a phone number or email address

    Click Add. Choose Short answer. Type "Phone number or email address", or ask for whichever one you'd like to contact customers on. Turn on Required.

  7. 7. Add a question for the item

    Click Add. Choose Multiple choice if customers order one item at a time, or Checkboxes if they can choose several. Type the question, such as "Which item would you like?". Then type each item as an option. Turn on Required.

    Google says you can include "Other" as an option, so customers can type something that isn't listed.

  8. 8. Add a question for the quantity

    Click Add. Choose Short answer. Type "Quantity". Turn on Required.

    If you chose Checkboxes at step 7, you may prefer to choose Paragraph here instead, so customers can write how many of each item they'd like. In that case, skip step 9.

  9. 9. Accept only a number for the quantity

    On the quantity question, click More, then click Response validation. In the drop-down menu, select Number, then choose the option for a number greater than or equal to a value, and type 1. If you'd like, type a message in the Custom error text field, such as "Please enter a number". Google says customers see this message when their answer doesn't follow the rule.

  10. 10. Add a question for the delivery address

    Click Add. Choose Paragraph, so there's room for a full address. Type "Delivery address". Turn on Required.

  11. 11. Preview your form

    At the top right, click Preview. Please look through the form as a customer would see it, and then go back to editing your form. To change any question, click the text you want to change.

  12. 12. Click Publish

    At the top right, click Publish.

  13. 13. Choose who can respond

    Click Manage. Under General access, choose to give access to anyone with the link, so customers can open the form.

  14. 14. Click Done, then Publish

    Click Done, then click Publish. Google says the top right then shows Published.

  15. 15. Copy the form's link

    Click Published, then click Copy responder link. The link is now copied, ready to paste into a message, email or social media post.

    If you'd like a shorter link, click the box next to Shorten URL, then click Copy. This guide ends here.

If something looks different

  • To see orders as they come in, open the form and click Responses at the top. Summary shows answers by question, and Individual shows one order at a time. Google says the Summary tab displays only when there's at least one response.
  • To keep orders in a spreadsheet, click Responses, then Link to Sheets at the top right. Google's other help page describes clicking Responses, then Summary, then More at the top right, then Select destination for responses, then Create a new spreadsheet, then Create.
  • If you'd rather have Google Forms collect each customer's email address instead of asking your own question, click Settings at the top, click the Down arrow next to Responses, and under Collect email addresses select Responder input.
  • If you turn on Limit to 1 response in Settings, Google says customers must sign in to a Google Account to fill out the form.
  • To check that a phone number has 10 digits, Google's help gives this example: on the question, click More, then Response validation, choose Regular expression, then Matches, and type the pattern [0-9]{10}.
  • To change the message customers see after they submit, click Settings, click the Down arrow next to Presentation, and next to Confirmation message click Edit. Type your message and click Save.
  • To stop taking orders, click Published at the top right and turn off Accepting responses.
  • If you use a work or school account, Google says owners can restrict access to a domain, trusted audience or group of users, so the choices at step 13 may differ.

Related guides

Sources

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