Send a payment reminder in Zoho Invoice (2026)

A payment reminder email sent from Zoho Invoice to your customer for one unpaid invoice, with wording you have read and, if you wished, edited. Zoho's help says the email is sent to the customer's email address.

You’ll need

• A Zoho Invoice account you can sign in to
• An invoice you have already sent to your customer that is still unpaid
• Your customer's email address saved in Zoho Invoice

What it costs. Zoho's India pricing page says Zoho Invoice is free (₹0), with limits such as up to 500 invoices a year. Its help lists no charge for sending a reminder.

This guide is for an invoice you have already sent to your customer. Zoho's reminders help says manual reminders can be sent for invoices in Overdue and Sent status, so a draft invoice can't get one yet. If your invoice is still a draft, please send it to your customer first.

Please make sure your customer has an email address saved in Zoho Invoice, as the reminder goes to that address.

Zoho's India pricing page says Zoho Invoice is free (₹0). Sending a reminder is an email to your customer; nothing in this guide spends money.

Please use a computer for this guide.

• If you don't see Send Reminder under More, please check the invoice's status. Zoho's help says manual reminders are for invoices in Overdue and Sent status.
• To change the wording Zoho starts every manual reminder with, Zoho's help says to open Reminders in Zoho Invoice's settings (the gear icon). Under Manual Reminders, find Reminder For Overdue Invoices or Reminder For Sent Invoices and click the Edit icon next to it.
• If you'd rather Zoho Invoice send reminders automatically, Zoho's reminders help says three reminders are pre-loaded under Based on Due Date in Reminders. Select the Turn On button next to one, choose whether it goes to you, your customer or both, choose the number of days Before or After the due date, edit the email if you'd like, and click Save.
• If you'd like no more reminders to go out for an invoice, Zoho's help says to click the More icon on the invoice and click Stop Reminders.
• When your customer pays you outside Zoho Invoice, Zoho's help says you can open the invoice and click Record Payment at the top right. Enter the amount received, select the Payment Date and Payment Mode, and click Record Payment.