Learn · The Zoho CRM track
Zoho CRM, in three levels
Each level ends with something you built and a record that links to it. You can stop after any one of them, and what you earned still stands on its own.
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Zoho CRM Foundations
Turn an export into a sales pipeline you can read.
6 sessions·About 12 hours
Earns: a Foundations completion record, linking the pipeline you built on your own.
In developmentNeeds a paid plan
Zoho CRM Practitioner
Shape the CRM to how the business actually sells: fields, layouts, pipelines and the rules.
Needs a paid Zoho CRM plan (Standard or above) — Foundations is free
Earns: a Practitioner completion record.
In developmentNeeds a paid plan
Zoho CRM Professional
Run it for other people: roles, territories, approvals, and somebody else’s CRM migrated in.
Needs Zoho CRM Enterprise — Foundations is free
Earns: a Professional completion record.
Finish all three
Completing all three levels earns the Alongrail Certificate in Zoho CRM: three levels, three pipelines, each one built on your own. Like every record, it’s private until you publish it.
What the three levels add up to
This is a sample, so you can see exactly what completing the track earns.
Alongrail Certificate in Zoho CRM
- Name
- Sample learner
- Awarded
- Sample date
The three levels, and the project each one links
Awarded for three completed levels and the three projects linked above.
Each level also earns its own record as you finish it. The certificate comes when all three are complete — Practitioner and Professional are in development.
The record is a description of work you did, not a claim about you. The certificate is the same, three times over. It’s issued the moment your last level record exists, private until you publish it, and yours to unpublish.